1. Introduction
Welcome to Examlectica. We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data when you visit our website and tell you about your privacy rights and how the law protects you.
2. Information We Collect
We collect several types of information from and about users of our website, including:
- Personal identification information (Name, email address, etc.)
- Usage data and analytics
- Chat history and interactions with our AI system
- Device and browser information
- Payment transaction records (processed through Paystack)
- Study materials and documents you upload (PDF, DOCX)
- Generated content including flashcards, quizzes, and practice questions
- Credit balance and purchase history
Note: We do not collect or store your payment card details. All payment information is processed directly by Paystack, our payment service provider, in accordance with their security standards and applicable regulations.
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process your one-time credit purchases through Paystack
- Track and manage your credit balance
- Send you technical notices and support messages
- Communicate with you about products, services, and events
- Monitor and analyze trends and usage
- Detect, prevent, and address technical issues
- Generate personalized study materials using AI
- Store and process your uploaded study materials
- Create and maintain your study history and progress
- Maintain records of your transactions for accounting and support purposes
4. AI and Content Generation
Our service uses artificial intelligence to generate study materials and provide educational assistance. When you use our AI features:
- Your interactions with the AI system are stored to improve your experience
- Generated content (flashcards, quizzes, summaries) is stored in your account
- We may use anonymized data to improve our AI models
- You retain rights to your original content, but grant us license to process it
- AI-generated content is provided for educational purposes only
5. Credit System and Usage
Our service operates on a credit-based system with one-time purchases. Credits are used for:
- Generating AI study materials
- Processing uploaded documents
- Creating flashcards and quizzes
- Using the AI chat assistant
- Accessing premium features
Credit usage is tracked and stored in your account. Different features may consume different amounts of credits. Credits are purchased as one-time payments and never expire. We do not offer subscriptions or recurring charges.
6. Data Security
We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. This includes:
- Encryption of data in transit and at rest
- Secure storage of uploaded documents
- Regular security assessments
- Access controls and authentication
- Secure payment processing
However, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security but are committed to protecting your data to the best of our ability.
7. Your Rights
You have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Object to our processing of your data
- Request restriction of processing your data
- Request transfer of your data
- Withdraw consent
8. Cookies
We use cookies and similar tracking technologies to track activity on our website and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
9. Changes to This Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
examlectica@gmail.com
4. Payment Processing
We use Paystack as our payment service provider to process all credit purchases. When you make a purchase:
- Your payment information is processed directly by Paystack
- We do not store your payment card details on our servers
- Paystack handles all payment data in accordance with their security standards
- We only receive and store transaction records necessary for your account
- Your payment information is protected by Paystack's security measures and compliance standards
By using our payment services, you agree to Paystack's terms of service and privacy policy. We recommend reviewing their policies to understand how your payment information is handled.